AT&T Reward Info - Reward Process

Within 6 weeks of activating and maintaining your service, you will receive notification via email or letter with instructions on how to redeem your reward.
IMPORTANT! You must claim your reward by the expiration date shown on your reward notification.
After claiming your reward and meeting your applicable service requirement*, most customers receive their reward within 3 weeks.
At the AT&T Reward Center you can track the status of your reward any time with the

*Check your service offer details for applicable active service requirements, if any.

The Reward Process